FAQ
Payment Card or PayPal - After making an order you choose to pay by card (or PayPal) and you will be redirected to the bank's payment gateway where you enter the necessary data. After receipt of your payment, we will ship the goods.
Cash - for a personal pick-up at one of our stores you can pay in cash.
We ship the goods carefully packed in the appropriate branded box, which contains instructions in Slovak language, confirmed guarantee card, and other relevant documents if applicable.
Yes, of course you can send the goods as a gift to a different address than your billing address, just click on "Send Order as Gift" in the shopping cart when ordering, and fill in the delivery address at the next point. Then we wrap the watches as a gift and remove the price tag.
Yes, personal pick-up is possible at one of our 5 partner stores. We will inform you whenever the goods are prepared for you.
You can only buy goods in our e-shop for an amount not exceeding 5,000 EUR. If you are interested in buying a more expensive product, please send us your email address or phone number using the "I am interested" button. We will contact you immediately and complete the sale in person.
Quartz watches - If it is a battery powered watch, in most cases it is just a discharged battery. In this case, it is necessary to bring the watch to one of our shops, where it will be taken over by our specialist staff and then forwarded to an authorized service center.
Automatic and mechanical watches - If an automatic watches stops going, it must be wound using the crown in the base position. If the model has a screw-in crown, it must first be unscrewed and then wound. If this does not work, bring your watches to one of our stores, where it will be taken over by our specialist staff and then forwarded to an authorized service center.
Bring your watches to one of our stone stores where it will be taken over by our specialist staff and then forwarded to an authorized service center. This is free of charge for 24 months after purchase.
The watches is covered by a standard two-year warranty.
First of all, as being the official Point of Sales of many of the greatest watch brands in the world we definitely do not touch any counterfeit products. We supply the watches completely packed with a completed guarantee card, we only take the goods from authorized distributors, but above all: we have served a huge number of satisfied customers in our stone shops in 20 years
In this case, do not hesitate to contact us on +421 915 849 940 via telephone, or via email and we will be more, than happy to assist you..
